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ServiceDigiCulture uses service design and service innovation to help individuals and companies in cultural and creative sectors create such services, transform products into services or create service additions, which can also be provided digitally.
ServiceDigiCulture provides an online toolkit and training for people working and aiming to work in cultural and creative sectors in the EU to rethink, redesign and innovate their services and products to adapt to changing society and also current and future societal crises and challenges, such as COVID-19, and create sustainable foundations for the future operation of the sector.
Service innovation and design can be used to rethink products and offer new services. Service design is a hands-on method that helps us think outside the box, use creativity for finding solutions, and see how customers and users experience services.